Walmart Inc. has announced that it will expand their InHome service to 30 million U.S. households by the end of 2022. This will require investment in an all-electric vehicle fleet and hiring of 3,000 delivery drivers.
Tom Ward, Senior Vice-president stated, "we have been operating InHome in select markets over the last two years and have found it is a perfect solution for customers who want to live their lives without worrying about making it to the store or being home to accept a delivery". Based on an existing six million household clientele and operating since 2019 InHome delivery provides convenience and security.
The system requires customers to place an order on a Walmart App. specifying InHome as a preferred delivery option. An InHome associate completes the order using a one-time access code to unlock the door of the home or garage with monitoring of the delivery.
The InHome delivery services will cost $19.95 per month or $148 per year with no additional fees with tips incorporated into the membership price. Users of the service can install a smart lock or garage keypad from InHome for $50.
InHome drivers are employed by Walmart and receive a $1.50 per hour premium above current store rates. The Company provides benefits including medical, vision and dental insurance and a 401(k) matching program and payment of all tuition and books through the Live Better U Program.
The role of associate delivery driver was created in 2019 and according to Julie Murphy, Executive Vice-president and Chief People Officer "expanding the number of our InHome associates is a testament to the trust and confidence we have in them and their continuous commitment to our customers".
The InHome delivery service will complement existing delivery and express delivery from 3,400 Walmart stores accessing 70% of the U.S. population.