Responding to criticism over worker safety, Amazon will extend the Working Well program to 1,000 facilities by the end of 2021.  Amazon workers recorded 5.6 injuries per 100 in 2019 compared with a rate of 4.8 injuries per 100 for the U.S. warehousing and storage sector.

The problem of workplace safety has been addressed directly by CEO Jeff Bezos given shareholder concern and moves toward unionization. The company intends halving reportable incidents by 2025 applying OSHA criteria.