Starbucks has embarked on a major project to restructure stores to allow for greater use of pick- up and walk-up windows using the Starbucks App to allow customers to order and pay ahead of collection. Starbucks has commenced operating pick-up only stores in high-density urban areas. Drive-through lanes will be established where possible in suburban locations. Starbucks intends to close 400 stores in North America during the coming18 months.
