FSNS is committed to being your trusted and responsive food safety partner. In doing so, we are offering various options for sample pick-up. With many delivery systems offering ‘contact-less’ pick-up, FSNS would like to offer our customers the following as options or alternatives:

If you are currently receiving courier service, we can offer:

•  Switching to shipping via FedEx* vs. courier pick-up
• Moving to ‘contact-less’ pick-up. Couriers would be notified of non-contact area to pick-up samples keeping face-to-face contact minimized. We stress that sample temperatures must be adhered to and will be checked prior to delivery to the lab. 
• Aligning with FedEx no longer requiring signatures for deliveries, FSNS couriers will no longer require customer log or supply log signatures 
• If you currently ship samples via UPS/FedEx – there are no changes needed. 

*at applicable rate

If you are interested in either of these options, please contact your existing FSNS testing laboratory and arrangements can be made expeditiously or contact our Customer Service Department at customerservice@fsns.com.

These are extraordinary times and we will continue to monitor developments and further adapt our policies and practices as new information becomes available. We are committed to serving our customers and thank you for your ongoing partnership.